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  • After the order has been accepted the goods are delivered by courier at the risk of the Buyer. The delivery periods indicated by ItalianBathrooms are for guidance only and are not binding. If the Buyer stipulates other delivery periods or dates these are also without binding effect. We will endeavour to deliver purchased goods within the given time however we will not be held responsibility for any shipment delays, cancellations etc. which are beyond our control.
  • As soon as the goods are available, ItalianBathrooms will proceed with the shipping and will provide the Buyer with the tracking number of the package to monitor the delivery.
  • The amount of the shipping cost is dependant on the size of the order, the place of destination and type of transport.
  • All necessary legal formalities in the exporting country are completed by the seller to clear the goods for export. After leaving the export country, the responsibility of the formalities is on the Buyer sideand after arrival of the goods in the country of destination, the customs clearance in the importing country needs to be completed by the Buyer at his own cost, including all customs duties and taxes (if applicable).
  • All products are checked before the dispatch and every effort is made to send the consignments well and adequately packed up. Before collection of the consignment, in the presence of courier please check the package for any damage that might have occurred during the delivery. If the package is damaged, please fill the claim receipt in the presence of courier.
  • Checking the package before the collection is a necessary requirement to accept the claims involving delivery damage. Any claims regarding the delivered goods need to be reported in writing within 3 days from the date of delivery to the address given; after that time the complaints won’t be considered.

Contact Us

We kindly invite you to browse our wide offer of products and contact us in case you have any queries or doubts. We will be delighted to be of assistance to you.

  • No 304, Sky Tower, London, UK
  • (+44) 020 8190 0360